Direction: You just bought an English dictionary from a famous e-commerce site only to find it not as good as you expected. Write an email to the customer service center to
- complain the poor quality of the dictionary, and
- give reasons for your complaints.
Dear Mr. Wang, (大家注意此处是逗号) As a regular customer, I am writing this letter to complain about the quality of dictionary bought from the bookone.com. I ordered an Oxford Dictionary of Contemporary English a week ago. Apart from the delayed delivery, many pages in the dictionary are missing and some of the pages are reversed, which are totally unacceptable to me. I would like to get a refund or at least change it for a new one. And I trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind. Yours sincerely, （逗号） Li Ming（无符号，千万不要打点）